We only accept returns for damaged goods that are not opened and in the original condition, returned within 30 days from the date of purchase. Refund request must be sent in writing to [email protected]. We do not accept returns for opened packages. If you wish to receive a refund please email [email protected] where our customer service team can work to resolve the problem with your order.

GorgeousMeTea.com is not be responsible for shipping and handling on returned items. The cost of return shipping is the responsibility of the customer. GorgeousMeTea.com will only pay for the cost of return shipping plus refund the original cost of shipping if the return was a result of our error.

Please do not contact Paypal directly to lodge a dispute, as we can work quicker to solve your problem directly via the email above.